Global Service+™ Program
With downtime measured in lost revenue, an interruption in access to storage is simply not an option. That’s why LSI now offers the Global Service+ expanded 24x7 support program for the Nytro application acceleration portfolio. This comprehensive, best in class customer support program is designed for environments where continuous data access is an absolute requirement.
Key benefits of our new Global Service+ Program include:
- Around-the-clock technical service for LSI Nytro products
- Tiered support and pricing levels to provide flexibility to the customer and address a variety of service requirements
- Support available through phone and e-mail
- Dedicated support hot lines for the Silver and Gold levels ensure that help is readily available
Designed to enable maximum system productivity and availability, the LSI Global Service+ program offers a selection of 24x7 support options. These options offer different levels of service to help customers quickly and easily identify any trouble spots in their environments, while meeting their individual support requirements. Each of these support options were created to offer timely problem resolution for minimal impact in day-to-day operations.
LSI is committed to ensuring that you have the highest level of support for Nytro, when and where you need it. For more information about 24x7 support for Nytro products, contact your LSI sales representative.